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Emotional Literacy: Unlocking the SECRETS to Emotional Intelligence.

Emotions as a System: Emotional Literacy (EL) is the term that describes the skills that create Emotional Intelligence (EI).

EL is the NEW EI !

EL is skills based whereas EI is an assessment of an outcome not the behaviours that created that outcome. So, most EI tests assess traits not the behaviours (the behavioural competencies) that "created" those attribute assessments. There is only one competency model of EL based on the psychology of emotions which transforms emotions into behaviours based on values and ethical frameworks. This is the EL model developed by Dr. Leigh Kibby

EL can build EI and foster ethical and values-driven behaviours especially during EMOTIONS TRIGGERING EVENTS and CHANGE.


Dr. Kibby, has used a "Systems Thinking" approach to EL and EI to help people better understand emotions, their own and others. The Systems approach is a significant leap forward in understanding the application of EL and EI and this breakthrough builds on Dr. Kibby's development of the world's first emotions managment continuum which describes EL and EI abilities ranging from Austism Spectrum Disorder through Emotional Intelligence to Charismatic Leadership.

EL is the "very specific" interaction and interpersonal skills that build emotionally intelligent leadership, emotionally intelligent people, emotionally intelligent teams and emotionally intelligent organisations.

EL skills developed by Leigh Kibby are the only known language-based competencies based on the psychology of emotions  that foster and encourage both EL and EI.

Applying a systems lense to organisational behaviour and culture offers leadership a new opportunity to build a culture of passionate commitment and corporate organisational citizenship.

Dr.Kibby can present the EL model and "Emotions as Systems" in free briefing sessions for your organisation. For Australia wide and international presentations travel fees are involved but presentations can also be conducted via SKYPE. To learn more, simply email Dr. Kibby at




Here's links to LinkedIn articles I have published. Simply use the links below. If they do not work, you might have to cut and paste theaddresses into your browser:


Change Management: Why and What using Emotional Literacy

Emotional Literacy and Sales

HR and Emotional Literacy: From Human Resources to Human Beings

Coaching, Mentoring and Emotional Literacy

Engagement and Culture using Emotional Literacy

Emotional Literacy for Sales and Marketing

Customers LOVING your Contact Centre

Health and Safety (HaS): The Emotional Literacy Equation

There are also key EL skills for:

  • Stakeholder engagement
  • Employee engagement
  • HR Leaders
  • Customer engagement
  • Sales and Marketing
  • Contact Centres
  • Info Technology Teams
  • EL-Coaching
  • EL-Mentoring
  • Staff engagement and
  • Cultural Change